The World Bank’s Ease of Doing Business Project is the key driver of regulatory reforms. It ranks 190 economies on ten parameters from cradle to grave of a business cycle on a set methodology which indicate how easy it is to do business in the country.
These parameters are Starting a Business, Registering Property, Dealing with Construction Permits, Getting Electricity, Getting Credit, Paying Taxes, Trading Across Borders, Protecting Minority Investors, Enforcing Contracts and Resolving Insolvency.
Department of Promotion of Industry and Internal Trade (DPIIT), Government of India is the institutional anchor for the Ease of Doing Business program in the country. Under this mandate, areas of Reform have been identified by DPIIT and required reforms have already been rolled out by the CT & GST Organisation as illustrated below.
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AREA OF REFORM |
ACTION TAKEN |
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PROFESSIONAL TAX |
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1 |
Reform 167: Design and implement an online single window system and mandate the following features without the requirement of physical visit to the department: |
Complete online process for applying for registration / Enrolment has been made live since 2014-15 on the website of CT & GST Organisation. There is no application fee to be paid for registration / enrollment under the Professional Tax Act.
Click Here to go to e-Registration Page. Click Here to download the User Manual for downloading the Final Certificate. Click Here to download the User Manual for Third Party Verification Process. |
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i. Submission of application |
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ii. Payment of application fee |
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iii. Track status of application |
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iv. Download the final signed certificate |
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v. Third party verification |
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2 |
Reform 165: Ensure information on fees, procedure and a comprehensive list of all documents that need to be provided are available on the web site |
Dedicated Information and FAQ page is available on the website. Click Here to go to the detailed Information Page. |
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3 |
Reform 166: Define clear timelines mandated through the Public Service Delivery Guarantee Act (or equivalent) legislation for approval of complete application |
Time for approval mandated under Odisha Right to Public Services Act - 7 Days. |
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Deemed approval for Registration / Enrolment exclusively under Professional Tax Act has been introduced and the same is granted immediately upon submission of the online application.
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4 |
Reform 169: Mandate that the final profession tax registration certification (where applicable) will be issued within at most one (1) working day from the date of submission of application form |
Registration / Enrolment Certificate is made available online for download after grant of registration to the applicant. Credentials to log into the portal is emailed to the applicant after grant of registration instantly.
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5 |
Reform 168: Design and implement a system for online filing of returns and for online payment of tax as provided under the State Act and rules thereunder |
1. Online filing of Returns under this Act has been made live since 2014-15 through the Portal. Click Here to go to login Page. Click here to download the “Step-by-Step Guide” for filing returns.
2. Online e-Payment facility has already been introduced for Professional Act since 2014-15. Click Here to download the User Manual for e-Payment.
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6 |
Reform 170: Publish an online dashboard available in public domain updated regularly (monthly) for application submission & approvals for Professions Tax. The dashboard should clearly highlight the number of registrations done |
Online Dashboard is available on the Home page of official website. Click Here. |
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GOODS & SERVICES TAX ACT |
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1 |
Reform 160: Set up service centers to assist taxpayers for e-filing of returns under the State/ Union Territory GST Act |
Help Desks are established in all 45 Circle offices across the State. The contact details of Nodal Officers are published on the website. Click Here.
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Reform 161: Establish a helpline providing basic services such as assisting users in preparing and filing returns under the State / Union Territory GST Act |
Central Help Desk has been established since 2017. Toll Free Number - 1800 345 6753; Help Desk email ID - [email protected]
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3 |
Reform 162: Constitute an Authority for Advance Ruling under the State Goods & Services Tax and publish details of application procedure and checklist on the Department’s website |
Details of Authority for Advance Ruling under GST are published on the website. Click Here. |
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4 |
Reform 163: Constitute an Appellate Authority for Advance Ruling under the State Goods & Services Tax and publish details of application procedure and checklist on the Department’s website |
Details of Appellate Authority for Advance Ruling under GST are published on the website. Click Here. |

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